Overview
Key Purpose of the Job
To assist the Network Technician in the smooth running of the school computer network
Responsibilities
* Provide support for staff and students with individual IT devices and equipment (including 1-1 Chromebook scheme, interactive screens, sound, projectors)
* Configure new student devices, management of Google Admin console
* Configure new staff devices, installing relevant software and security settings.
* Repair and upkeep Loan Chromebooks for the Library
* Shared responsibilities with the Network Technician
* Support IT within the school at all levels (staff and students) to provide an efficient and high-quality IT service
* Co-manage the school’s IT Helpdesk
* Maintain audio/visual equipment throughout the school
* Keep a log of technical faults and software issues
* Knowledge of SCCM, Active Directory, Google Suite desirable
* Work alongside HFL Education IT Services who provide school support
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