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Conference & banqueting manager

Swindon
Stevenage Football Club
Manager
Posted: 21h ago
Offer description

We are seeking an experienced and driven Conference & Banqueting Manager to lead the planning, delivery, and execution of a wide range of events - including weddings, conferences, gala dinners, and matchday hospitality.

This is a hands-on role where you will take ownership of event operations, lead a dynamic team, and ensure every event is delivered to the highest standard - creating memorable experiences for our clients and guests.

Key Responsibilities

Event Planning & Coordination

* Work closely with clients to plan, coordinate, and deliver events including weddings, corporate meetings, seminars, and matchday bar operations
* Ensure all event requirements are understood, documented, and executed flawlessly

Operational Management

* Oversee the setup, delivery, and turnaround of function spaces in line with BEO (Banquet Event Order) specifications
* Ensure all rooms and facilities are presented to the highest standard

Team Leadership

* Recruit, train, schedule, and motivate a team of catering, service, and event staff
* Lead by example to deliver outstanding customer service at all times

Food, Beverage & Technical Delivery

* Work collaboratively with the Head Chef to deliver high-quality food service
* Coordinate all technical aspects including sound, lighting, and AV requirements

Financial Performance

* Manage departmental budgets, control costs, and drive revenue growth
* Ensure all events are delivered profitably while maintaining quality

Customer Experience

* Act as the main point of contact during events
* Proactively resolve issues and ensure a seamless guest experience

About You

* Experience: Minimum 2–3 years’ experience in a similar hospitality, events, or catering role (experience within a football club or stadium environment is advantageous)
* Leadership: Strong team leadership skills with the ability to inspire and develop staff
* Communication: Excellent interpersonal and organisational skills
* Attention to Detail: Able to manage multiple events and priorities under pressure
* Flexibility: Willingness to work evenings and weekends as required (37.5 hours per week)

How to Apply

Please send your CV to: .

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