Credit Controller
Location: Telford
Salary – Up to £27,000 per annum (DOE)
Hours of Work – Monday to Friday (3 days in the office, option of 2 days’ work from home)
We have had an opportunity arisen to join our Finance team at our Head Office in Telford. You would be joining a vibrant, friendly team who not only work together but enjoy time out of work together as well. This team is led by a supportive manager, and you would be buddied up with an experienced member of the team, who will teach you all you need to know to be a success in the role.
Responsibilities
* Make outbound telephone contact with customers, adhere to targets and achieve set KPIs.
* Maximise the collection of overdue monies within the assigned account base in accordance with the collection procedures currently in force.
* Maintain accurate records of the collection process.
* Facilitate the resolution of all service issues that are preventing customers from paying the Company.
* Minimise bad debts within the assigned account base.
* Effectively communicate with the Sales department.
Qualifications & Attributes
* Computer literate, particularly in the use of Microsoft Excel and Word.
* Ability to plan and organise own workload.
* Self‑motivated and enthusiastic with a desire to excel in a Finance environment.
* Enjoy working as part of a team.
* Good negotiation skills.
* Ability to work to targets in a fast‑moving busy environment.
* Sound analytical, writing and numeracy skills.
* CICM Qualification in Credit Management (Desirable).
* SAP Knowledge (Desirable).
Benefits
* 23 days holiday + BH
* Company Pension
* Life Assurance
* Employee Assistance Programme
* Cycle to Work Scheme
* Retail Vouchers
* Eye care vouchers
* Discounted gym memberships
As a diverse and forward-thinking employer, we embed the principles of equality, diversity, and inclusion into everything we do. That includes our staff, customers, suppliers, and our local community. We’re committed to the wellbeing of all our staff and to the sustainability of our environment.
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