Role Purpose
As a Conference & Events Supervisor, you will play a key role in delivering an exceptional standard of service across both venues. Working closely with the Conference & Events Manager, you will supervise the team to ensure the smooth running of events from set-up through to breakdown, leading by example to provide a professional and memorable experience for all clients and guests.
Key Responsibilities
· Supervise and support the Conference & Events team during events across both venues.
· Oversee the set-up, running, and break down of conferences, weddings, meetings, and private functions.
· Deliver excellent customer service, ensuring all client needs are met to the highest standard.
· Act as the first point of contact for clients and guests during events.
· Ensure all health & safety and licensing requirements are followed.
· Assist with stock control, including bar stock takes and ordering when required.
· Lead by example in all front-of-house duties, including bar service and hospitality support.
· Contribute to staff training and mentoring to maintain high team performance.
· Maintain cleanliness, presentation, and readiness of event spaces.
· Liaise with the Conference & Events Manager regarding feedback, staffing, and operational needs.
Person Specification
Essential:
· Experience working in events, hospitality, or a customer-facing role.
· Proven ability to supervise or lead a team.
· Strong communication and organisational skills.
· Ability to work flexibly, including evenings and weekends as required.
· A proactive, hands-on approach to work with attention to detail.
Desirable:
· Previous experience in conferences, weddings, or large-scale events.
· Bar and cash-handling experience.
· Knowledge of stock management and stock takes.
· Experience in heritage, tourism, or cultural venues.
What We Offer
· The opportunity to work across two award-winning heritage venues.
· A varied and dynamic working environment.
· Training and development opportunities.
· Staff discounts and benefits.
Job Type: Part-time
Pay: From £13.23 per hour
Expected hours: No less than 25 per week
Benefits:
* Employee discount
* On-site parking
Work Location: In person