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Customer Service Advisor
Crumlin NP11
Commutable from Oakdale, Crumlin, Newbridge, Blackwood, Newport, Pontypool
Benefits Package
* 25 Days + Bank holidays
* Pension
* Ongoing training and development opportunities
* Flexibility regarding working hours
This is a good opportunity to join a global organisation that specialises in their field. With multiple UK sites, this business has a very strong order book and provides excellent job security. They are looking for an experienced customer service advisor to strengthen their customer services team. This role would be well suited to a candidate with a background in customer service and manufacturing. Excellent training will be provided on the product range and working practices.
Job Description
* Responsible for looking after UK and Irish customers.
* Guarantee a positive customer experience by ensuring quick and reliable follow-up of all customer requests.
* Self-check order entry and guarantee accuracy of the data first time.
* Ensure the consistent and effective provision of services/information to the customer base.
* Provide awareness of customer complaints or any issues in the shortest lead-time.
Requirements
* Manufacturing experience.
* Excellent communication and collaboration skills.
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