Aftersales Advisor – Automotive Dealership (Guildford)
Aftersales Advisor required for an automotive dealership in the Guildford area. Our client is seeking an Aftersales Advisor to work within their busy Aftersales department. The ideal Aftersales Advisor will have a flexible and can‑do attitude and will offer fantastic customer service.
Benefits
* Competitive basic salary with an achievable bonus structure.
* 24 days’ holiday (plus bank holidays), rising to 29 with service.
* Birthday off every year.
* Health Care Cash Plan.
* Enhanced maternity and paternity benefits.
* Flexible holiday scheme – buy and sell days.
* Employee and customer referral bonuses.
* Staff purchase schemes for vehicles and accessories.
* Access to professional training and career development opportunities.
* Excellent working environment with modern facilities and supportive colleagues.
* Wellness initiatives, long service awards, and employee discounts.
Duties
* Meeting and greeting service customers and identifying their requirements.
* Taking Aftersales Department bookings.
* Advising customers on any additional work that is required and gaining authorisation for that work.
* Sourcing and supplying parts and liaising with the workshop to chase work in progress.
Specification
* Previous working experience as an Aftersales Advisor, Service Advisor or Parts Advisor.
* Experience within Motor Trade DMS systems.
* Confident in upselling.
* Full UK driving licence.
Salary & OTE
Basic salary up to £28,800 with OTE of £34,000.
How to Apply
To apply for this Aftersales Advisor position, please forward your CV to Darwin Manship quoting the job reference number or call our office for a chat about this position.
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