Senior Digital Business Analyst
Closing date: 07 June 2026
As a Senior Digital Business Analyst, you will work within a collaborative, agile, and cross‑functional environment to deliver solutions across a range of platforms. You will be responsible for supporting the delivery on a range of digital projects and improvements within NHS Fleet Solutions.
In this role you will lead the analysis on how technology can be used to develop new systems and transform existing services to support business needs, including analysing and evaluating business processes, stakeholder objectives and business requirements, and identifying potential benefits and options.
Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.
Main duties of the job
* Analyse and evaluate business processes, identifying alternative solutions including assessment of process feasibility and articulation of requirements.
* Analyse stakeholder objectives, investigate business requirements and identify potential benefits and options available for consideration.
* Handle complex analysis activities in often contentious situations to ensure common understanding of difficult and sometimes unpalatable ideas.
* Model current and desired scenarios as directed using appropriate modelling techniques, gaining agreement from subject matter experts and ensuring stakeholder issues with resultant models are resolved.
* Work across a number of analysis disciplines where incoming data is complex and heterogeneous, requiring prompt, efficient and consistent consideration and response.
* Review multiple process streams of often conflicting data, identifying the anomalies to extract value from data sourced from suppliers or internally, with an understanding of relevance and criticality.
* Produce accurate and timely reporting on the performance of areas under analysis for suppliers or end users.
* Rapidly identify risks or issues arising from analysis activities and ensure they are formally raised with line/project/service management.
Job responsibilities
The post holder is responsible for supporting the delivery on a range of digital projects and improvements across NHS Fleet Solutions. The successful candidate will lead the analysis on how technology can be used to develop new systems and transform existing services to offer digital services which enhance patient experience and promote improved outcomes.
The role will involve reviewing pathways and processes across a wide range of care settings, working with clinical staff and patients, and creating business cases, requirements development, as‑is and to‑be process mapping, benefits identification and realisation.
The post holder will work collaboratively as part of an Agile multidisciplinary project team working closely with stakeholders throughout the delivery process.
The role will also role‑model compassionate and inclusive leadership, demonstrating a consistent leadership style that engages, enables and empowers others, uses coaching to promote learning and quality improvement, and facilitates team working and collaboration within and across departments and organisational boundaries.
Person Specification
Qualifications
* In‑depth specialist knowledge of a range of work procedures, majority non‑routine, acquired through degree or equivalent plus additional specialist knowledge achieved through training and relevant experience to master's degree level or equivalent.
* In‑depth knowledge of business modelling techniques and experience in obtaining input from and communicating modelling results to senior managers for agreement.
* Agile certifications.
Experience
* Substantial knowledge and extensive practical experience in digital projects using a variety of business analysis tools and techniques.
* Strong stakeholder engagement skills, requirement gathering and functional/non‑functional specifications.
* Experience of working in an Agile environment and the creation/refinement of backlog items.
* Working knowledge of the NHS and national developments and policy initiatives.
* Understanding and knowledge of health service terminology and information requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Northumbria Healthcare NHS Foundation Trust
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