Our Culture, Leadership and Learning Team at Cambridge University Hospitals plays a central role in shaping an inclusive, high-performing organisation where our people can thrive and deliver outstanding care. You will be joining a collaborative and ambitious team, committed to improving staff experience, strengthening leadership capability and embedding a culture of continuous improvement.
We are looking for a highly skilled, experienced and motivated individual to lead our People Experience and Engagement agenda across the Trust. This is a strategically important role, responsible for designing and delivering a trust-wide approach to employee engagement, insight and improvement that reaches all staff groups and communities.
Working closely with the Director of Culture, Leadership and Learning, you will bring together staff feedback, data and insight to inform meaningful organisational change. You will lead the development of a coherent engagement cycle, including the National Staff Survey, pulse surveys and targeted interventions, ensuring that insight translates into sustained improvement in culture, performance and staff experience. This role is predominantly based on-site, with a strong emphasis on building relationships across clinical and corporate teams. Your visibility, credibility and ability to engage at all levels will be key to success.
Main duties of the job
* To lead the creation and delivery of a comprehensive People Experience and Engagement programme and annual cycle, ensuring alignment with Trust strategy and workforce priorities.
* To provide expert insight and thought leadership on employee experience and engagement, using data from multiple sources to inform organisational decision-making and improvement.
* To lead the design and delivery of innovative, sustainable interventions that improve staff experience, engagement and organisational performance across a complex system.
* To bring complex data to life through compelling storytelling, dashboards and insight reports, enabling leaders to understand performance and take action.
* To oversee the delivery of Trust-wide staff surveys and evaluation activity, ensuring that outputs translate into meaningful and measurable change.
* To build strong, effective relationships with senior leaders, clinical teams and corporate functions, influencing and supporting improvement across the organisation.
* To lead and develop staff within the PX function and work across matrix teams to deliver complex, cross-organisational programmes.
* To support teams and services to improve engagement and experience, including challenging underperformance and enabling sustainable change.
* To lead evaluation and benefits realisation, ensuring that improvements are aligned with Trust priorities and deliver measurable impact.
Our Trust
Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values – Together – Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.
CUH is committed to promoting a diverse and inclusive community – a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.
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