London
Permanent
£30,000 annually
Role Overview:
The Operations Coordinator will be responsible for managing day-to-day operational tasks, providing customer service, and offering administrative assistance. While the role is based in the City of London, this role offers the flexibility of working three days a week from home and two days in the office. You will report to the Operations and Business Support Managers and provide critical support across various functions, including purchasing, Invoicing, compliance, and general administrative tasks.
Key Responsibilities:
* Coordinate and support the purchasing process by liaising with engineers and suppliers to collate and process orders within tight deadlines.
* Accurately raise and issue purchase orders to suppliers in line with company procedures.
* Procure materials, plant, and hired equipment against relevant projects, ensuring timely delivery and cost control.
* Consolidate, reconcile, and process supplier invoices and credit notes to ensure accurate financial records.
* Develop and maintain strong working relationships with suppliers, negotiating pricing and terms where appropriate.
* Maintain accurate and up-to-date supplier and subcontractor records, including completion and filing of PQQ documentation.
* Ensure adherence to internal policies, compliance requirements, and relevant industry regulations.
* Produce weekly and monthly Work in Progress reports and ensure project trackers are kept accurate and current.
* Provide comprehensive administrative support, including diary management, travel arrangements, and professional correspondence with clients and internal stakeholders.
* Support the planning and coordination of internal company events and activities.
* Assist with IT asset tracking, new starter IT request forms, and ensure timely processing through the relevant systems.
* Manage uniform ordering, stock control, stock takes, and distribution.
* Proactively identify opportunities to improve and streamline business processes and operational systems.
* Review, maintain, and update the internal training matrix to ensure records remain accurate and that mandatory and role-specific courses are allocated where required.
* Issue online training materials, including Toolbox Talks, and proactively chase, collect, and record completed documentation to ensure full compliance.
* Maintain accurate, well-organised records and documentation to a high professional standard.
Experience and Qualifications Required:
* At least 5 years of experience in an administrative or similar role.
* Previous experience with purchasing and supplier management.
* Excellent phone etiquette and communication skills, both written and verbal.
* Strong organizational and time management skills with attention to detail.
* Proficiency in Microsoft Office tools (Word, Excel, Outlook).
* Ability to manage multiple tasks and priorities simultaneously.
* Strong negotiation and problem-solving skills.
* Self-motivated with the ability to work independently and as part of a team.
* Full UK driving licence is preferred.
Personal Attributes:
* Ability to work well with others within the team.
* Capability to work on own initiative.
* Effective and accurate communication skills.
* Organized and able to identify and prioritize work effectively.
* Strong written and verbal communication skills.
* Accuracy and attention to detail.
* Willingness to learn new skills and drive personal development.