Quality Assurance Assistant
Location: Boston
Salary: £28,000 - £33,000
Shift: Monday - Friday (8am - 5pm, 1 hour lunch)
The Quality Assurance Assistant will act as a key support function between the QA team, Technical team, Production and Customer-facing departments within a fast‑paced food manufacturing environment.
This is a varied role with roughly 40% of time spent in the factory and 60% office based, supporting with customer complaints, quality investigations, reporting, audits, technical administration and retailer compliance activities.
You will work closely with QA, Technical and Production teams to ensure food safety, quality standards and customer requirements are maintained across the site.
Non‑Negotiable Requirements
* Strong administrative and organisational skills
* Good IT skills and confidence using systems/data
* Strong communication skills across different departments
* Able to analyse information, trends and quality‑related data
* Comfortable working between factory and office environments
* Immediately available or short notice preferred
Essential Requirements
* Experience within food manufacturing, QA, technical, compliance, planning, customer service or administration environments
* Ability to investigate and respond to customer complaints and quality issues
* Strong attention to detail and record keeping ability
* Comfortable collecting, processing and reporting KPI/data information
* Able to liaise with Production, Technical and Customer‑facing teams
* Confident supporting audits, paperwork and compliance activities
* Methodical and organised approach to work
Benefits
* Office‑based role with occasional flexibility to work from home
* Full training and development provided
* Exposure to QA, Technical and Food Manufacturing processes
* Stable and supportive team environment
* Long‑term development opportunities within the business
* Bonus scheme and company benefits package
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