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Our client is a dynamic and forward thinking insurance provider committed to protecting individuals and businesses across the UK. Their dedication to excellence, customer-centric approach, and innovative solutions have earned them a reputation for reliability and trustworthiness in the insurance industry. As they continue to grow, we are seeking a dedicated and skilled Credit Controller to join their team in Chester.
Job Description
The Credit Controller will be responsible for:
* Managing a portfolio of customer accounts, monitoring their financial health and creditworthiness.
* Actively chasing and collecting outstanding payments, ensuring adherence to credit policies and guidelines.
* Investigating and resolving payment discrepancies and disputes in a timely manner.
* Communicating effectively with customers to establish payment plans and negotiate settlements when necessary.
* Regularly reviewing and assessing credit limits and terms, making recommendations for adjustments as needed.
* Collaborating with internal teams to provide credit information and support decision-making.
* Maintaining accurate and up-to-date records of customer interactions and payment history.
* Generating reports and analysis to track key credit metrics and identify potential risks.
* Staying updated on industry trends and best practices in credit control.
The Successful Applicant
The successful Credit Controller will have:
* A proven track record as a Credit Controller or in a related financial role.
* Strong knowledge of credit management principles and practices.
* Excellent communication and negotiation skills.
* Ability to work independently and as part of a team.
* Proficiency in using financial software and Microsoft Office Suite.
* Attention to detail and high level of accuracy.
* Strong analytical and problem-solving abilities.
* Professional demeanor and customer-focused mindset.
What's on Offer
* Competitive salary of up to £27,000
* Generous annual leave entitlement
* Ongoing training and development opportunities.
* A collaborative and supportive work environment.
* Opportunities for career growth and advancement.
* The chance to make a significant impact in a growing and reputable company.
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