Job Title: Parts Assistant
Location: Poole
Hours: Full-Time (37.5 hours per week, Monday-Friday)
Monday-Thursday: 08:30-17:00
Friday: 08:30-15:45Salary: £26,000 - £27,400 per annum
We are working with a well-established company in the industrial/manufacturing sector to recruit a Parts Assistant to provide administrative support to their parts team. This is a key role ensuring the smooth operation of the after-sales service function and helping to maintain excellent relationships with customers and internal departments.
Key Responsibilities
Process parts orders and customer enquiries using the company's computer system.
Provide general administrative support including typing, filing, and archiving.
Answer customer telephone calls and emails promptly and professionally.
Liaise with Accounts, Sales, Engineering, and Packing teams, as well as shipping agents, distributors, and customers, to ensure timely despatch of parts.
Process Agent/Distributor commission notes.
Maintain a tidy and efficient working environment.
Undertake any additional duties as required to support the parts section.About You
Previous experience in an administrative, customer service, or parts-related role is desirable.
Strong organisational and communication skills.
Proficient in Microsoft Office and comfortable using computer systems to process orders.
Attention to detail and ability to work independently.
A proactive, flexible approach to work.Benefits
6.6 weeks annual leave, including Bank Holidays.
Benefits platform offering discounts on supermarkets, holidays, gym membership, and more.
Group personal pension scheme with 4.5% employer contribution (employee contributes 4.5%).
Free parking and complimentary tea/coffee. INDCP