Job Description:
Customer Service Supervisor (Hiring Immediately), Basildon
Location: Basildon, United Kingdom
Client: Wagamama
Job Category: Other
EU work permit required: Yes
Job Views: 2
Posted: 08.05.2025
Expiry Date: 22.06.2025
Role Overview:
We are looking for a Customer Service Supervisor to join our team at Wagamama in Basildon. The role involves leading the front of house team, ensuring excellent customer service, and supporting the restaurant's daily operations.
Responsibilities:
* Lead and motivate the front of house team to deliver exceptional service
* Support in training and developing team members
* Manage shift planning and staffing to ensure smooth operations
* Maintain high standards of customer care and restaurant cleanliness
* Assist in managing the financial performance of the restaurant
Qualifications:
* Experience in customer service and team leadership
* Strong communication and organizational skills
* Ability to work flexible hours, including weekends and evenings
Benefits:
* Competitive salary and tips
* Flexible working hours
* Training and development opportunities
* Additional benefits such as pension, holiday, discounts, and more
Note: As this role is based in an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This includes providing 5 years of continuous references and completing a DBS check. If a pass cannot be obtained, alternative vacancies will be considered.
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