Are you an experienced office manager with an expertise for ensuring smooth operations and delivering outstanding customer service? As a market leader in glazing products, we’re looking for an Office Manager to oversee and run the day-to-day operations of the Colchester depot. This pivotal role will see you take full ownership of customer deliveries, ensuring goods are dispatched safely, on time, and at the most cost-effective rates. Key Responsibilities: * Manage and coordinate all operational functions of the depot * Ensure timely, accurate deliveries and keep customers in the loop every step of the way * Build and maintain strong customer relationships, keeping them updated on delivery times and order status * Handle and resolve customer queries, complaints, and issues with professionalism, escalating to the Operations Manager when necessary If you're a proactive problem-solver with a passion for customer service and logistics please contact us today Why Join? * Competitive salary and benefits package * Be part of a leading company in the glazing industry * Opportunity to take ownership and make a real impact in the business