About the Role
Provide world‑class personal customer service, demonstrate exceptional product knowledge, and build quality customer relationships to achieve business goals while representing Harrods values.
As a supervisor, assist in shaping brand identity and driving our message to the world.
Responsibilities
- Provide world‑class personal customer service and exceptional product knowledge.
- Build client relationships and create moments of delight.
- Maintain visual standards and shop floor organization.
- Deliver on brand targets, expectations, and drive sales.
Qualifications
- Strong experience in building client relationships.
- Self‑motivated to learn and develop product and industry knowledge.
- High visual eye for standards.
- Organizational skills to manage front and back of house.
- Passion for people and providing world class customer service.
Benefits
- Competitive pay and benefits package.
- Great in‑store discounts and extra 10% staff‑only days.
- Culture of recognition celebrating individual achievement.
- Opportunities for career acceleration through training and development.
Job Details
Time Type: Permanent
Department: Toys (Sandra Penfold)
EEO Statement
We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences. Harrods is proud of a culture where people from all walks of life can grow and thrive.
