Overview
New Business Advisor role based in Stevenage. You will work in a customer facing environment, providing service to new and existing customers and supporting insurers with advice and solutions. This is a role within a financially regulated environment, with emphasis on protecting customers and delivering excellent service.
Responsibilities
* Provide great customer service to new and existing customers over the phone, email and via web chat.
* Build positive relationships with customers and insurers, providing advice and solutions.
* Take personal responsibility for your development and keep knowledge up to date to deliver high-quality service.
* Work in a financially regulated environment and help ensure customers are protected.
Qualifications
We welcome applications from those with retail, hospitality or any other customer facing backgrounds. The role includes extensive insurance-specific training on joining. You will be focused on delivering the best possible customer experience, enjoy working in a team, helping others, and be motivated to perform at your best every day. Attention to detail, quick learning ability and a positive attitude are essential.
Benefits and development
* Holiday entitlement of 26 days plus bank holidays
* Opportunity to progress your career across the Ardonagh family
* Gain CII or ACII qualifications to boost knowledge and career prospects
* Pension scheme
* 24-hour support for physical and mental wellbeing
* One paid volunteering day
* The Spotlight Awards recognizing talent across the group
Equal opportunities: Everywhen is an equal opportunities employer with a diversity, equity and inclusion strategy. We are committed to a working environment free from discrimination, inclusive, and supportive of our people reaching their full potential.
Employment checks: If your application is successful, we will conduct relevant employment checks prior to starting, including verification of recent employment, address, credit history and a standard criminal record check.
Note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies, please.
Other
Location examples and additional job postings are listed for information purposes only and do not form part of this role.
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