Document Controller / Compliance Assistant West Midlands Permanent Salary: DOE Our client is a well-established retrofit and decarbonisation specialist, delivering a full range of sustainable energy and home-improvement measures to domestic properties. Their services include gas boiler replacements, external and internal wall insulation, underfloor and loft insulation, cavity wall insulation, solar PV installation, and air-source heat pumps. Due to continued growth and a strong pipeline of work, they are seeking an experienced Document Controller / Compliance Assistant to join their office-based operations team in the West Midlands. This is a dual role, combining robust document-control responsibilities with hands-on compliance support within the social housing and retrofit sectors. Core Responsibilities Document Controller Duties Document Management: Create, organise, store, and retrieve electronic and physical documents (drawings, reports, correspondence, etc.). Control & Tracking: Maintain consistent naming conventions, version control, and document registers. Track revisions and distribution to ensure a complete audit trail. Distribution: Issue documentation to relevant project teams, contractors, and stakeholders, ensuring the most up-to-date version is always accessible. Quality Assurance: Review documents for accuracy, completeness, and alignment with company standards and regulatory requirements. System Administration: Manage and maintain the Electronic Document Management System (EDMS), including supporting or training staff in its use. Compliance: Ensure all documentation aligns with relevant legislation and standards such as building safety, GDPR, and industry best practice. Compliance Assistant Duties Administrative Support: Assist the Asset Management team with audit preparation, meeting coordination, and general compliance administration. PAS 25: Must have experience with PAS 25 requirements. Tenant Communication: Contact tenants to arrange essential safety checks (gas, fire, electrical, etc.), issuing letters, texts, or other communications. Record Keeping: Maintain accurate compliance records across all relevant areas. Contractor Coordination: Schedule and coordinate contractor appointments, ensuring work is completed to required standards. Data & Performance Monitoring: Track contractor performance and assist with compliance monitoring. Regulatory Adherence: Support compliance with legislation and standards relevant to social housing. Skills & Qualifications Experience in a document control role, ideally within construction, retrofit, or social housing. Proficiency with EDMS platforms. Strong organisational and time-management skills. Knowledge of ISO (phone number removed):2018, the Golden Thread of information, and building safety legislation. Strong communication and stakeholder-engagement skills. Intermediate Microsoft Excel proficiency. Experience with PAS 25. Basic understanding of compliance principles, data protection, and health & safety legislation. A proactive, flexible, and detail-focused approach to work