Business Development Manager Coalville, LE67 Full time, Permanent Monday to Friday, 08:00–17:00 Competitive salary bonus benefits Our Mission We help organisations protect their people and enhance the environments in which they live and work. Company Overview Avansys LLP (owners of Fixfire®, Leading Edge Products and Electrospa) delivers innovative life- and property-protection solutions to clients ranging from agile SMEs to FTSE 100 giants. The fire and security industry is a growing, vibrant industry that offers huge potential for ambitious sales professionals who want to develop their careers. Operating from Coventry and Coalville, our rapid growth is driven by solutions that are different and better than the competition and by values of honesty, trust, respect, courtesy, clean-spoken confidence, infectious happiness, crisp presentation and a can-do attitude. Objectives and Introduction to the job role You will be responsible to generate leads for new business from both new and existing customers. This is an exciting opportunity to join a long-established business with a solid reputation, unconventional approach, unique products and ambitious growth plans. The ideal candidate will be self-motivated driven and have a proven track record of identifying and converting opportunities in a team environment. This will be displayed in high levels of self-motivated energy, positivity and resilience, coupled with excellent team playing skills - especially humility. Expect to be on the phone all day and making 100 dials! The role offers progression opportunities for the right candidate to become a Business Development Manager or Key Account Manager Main duties & responsibilities The following duties and responsibilities will apply to the role. Primary Role - Out-Bound Sales: Pro-active telesales and relentless forensic follow-up. Strategic New Business Development based on specific campaign criteria. Maximise revenue from existing customers by cross-selling additional products/services to increase commitment and annual spend. Follow up leads from field engineers for eg system upgrades, referrals etc and convert into quotable opportunities for the estimating team. Secondary Role - In-Bound Sales: Support the Customer Service Manager as directed, providing excellent customer experience across all in-bound channels. First-line phone answering for sales enquiries. Sales email inbox, to ensure all emails are dealt with in a timely manner. Respond to live-chat enquiries received via the website. Assist with 'fast-non project quotes' including FRA's, Training, Planned Maintenance, Hire and Product Sales. Additional Sales Team Support: Ensure all new enquiries are entered onto the CRM system and initial tasks are created and delegated to other team members. Provide support with any sales administrative tasks requested by the Sales Manager, for example supporting the strategic sales team with their tasks. Any other task as directed by management About You Whilst ongoing training, personal development, and preparedness to always be learning is key, the successful candidate will be able to demonstrate experience in the following: Demonstrable track record of phone-based selling in a team environment. Experience in a demanding and high-output role, e.g. achieving 100 dials a day or 30 Conversations. Account management experience would also be beneficial. Experience in analysing customer spend data and CRM information to identify sales opportunities. Whats in it for me? Good package. Excellent Remuneration, Company Phone & Laptop & Bonuses. Fantastic modern office environment with electric rise and fall desk, focus rooms, comfortable break out spaces and canteen. Take your birthday off as an extra holiday! Free lunch provided every day! Training opportunities, for example in system design, industry best practices, etc. An opportunity to make a difference. Your ideas and suggestions will be gladly received. We're always open to ideas to help continuous improvement. Career Progression. As you perform and take on more responsibility there is scope to progress for a long-term career within the business. No two days are the same. Our clients are diverse and in varied sectors and this makes every day fulfilling and rewarding. Strong Team culture. Work as part of a happy and motivated team every day.