Description
Are you looking for a varied and rewarding role where you can be an integral part of a team that helps to support Scottish farmers and land managers farm in a sustainable way? If you are interested in utilising your organisational skills, and want to build relationships with a vast range of staff and stakeholders, then this may be the role for you
The Rural Payments and Inspection Division teams of professional agricultural, customer service and administrative staff are based in a network of 17 offices located around rural Scotland. These teams manage the implementation of agricultural, environmental and rural policies, process applications for funding and provide high quality customer service.
The Scheme Processing Coordinator performs a key role in the work of the Division and is a key point of contact for farmers and the rural community. As well as engaging in a wide variety of duties combining delivering exceptional customer service and managing scheme processing, the focus and role of this post is for public safety, legislative and enforcement purposes.
Responsibilities
Responsibilities
* Undertake multi-scheme assessment and processing, coordinating administrative tasks enabling the payments of claims as efficiently as possible in partnership with the P&T staff.
* Administrative co-ordinator for Appeals to manage and process any appeals forms received within 3 working days.
* Administrative livestock co-ordinator (SSBSS/SUSSS/13 day Separation Agreements) to manage the processing of claims and applications, act as the main point of contact/support for administrative queries and also co-ordinate the make-up of inspection files.
* Undertake the role of Separate Business co-ordinator issuing questionnaires as necessary, creating files, monitoring case progression and liaising with P&T lead to issue decision letters.
* Act as local Area Office IMSO to take the lead on, and ensure compliance of, protocols and formatting of all ERDM filing.
* Act as RP&S Queue Manager to ensure staff have the correct and appropriate access rights.
* Provide support to the Office Manager.
Qualifications
Success profile Success profiles are specific to each job and they include the mix of skills, experience and behaviours candidates will be assessed on. Technical / Professional Skills:
* Connections and communication with stakeholders – Working Level
You can find out more about the skills required here: Core ODP Skills - Operational Delivery Profession
Experience:
* Demonstrated IT skills, including a detailed understanding of the range of IT systems available to Rural Payments and Inspection Directorate (RPID) that allows for successful application processing and correct verification outcomes.
* Demonstrate in depth knowledge of the Pillar 1 and Pillar 2 support schemes that RPID have available to help the farming sector.
Behaviours:
* Making effective decisions – Level 2
* Delivering at pace – Level 2
You can find out more about Success Profiles here: Success profiles: candidate guide -
How to apply Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. If invited for further assessment, this will consist of an interview and presentation. Assessments are scheduled for w/c 26 January 2026 however this may be subject to change. Apply before 23:59 on 21 December This post is open to internal candidates and Common Citizenship Organisations only (external candidates and staff from UK Other Government Departments are not eligible to apply for this vacancy). About us The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service, working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer. As part of the UK Civil Service, we uphold the Civil Service Nationality Rules. Working pattern Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role. From October 2025, the Scottish Government will require staff in hybrid-compatible roles to work in-person 40% of the time, either in an office or other agreed work location. This is a predominantly an office based role and as such the successful candidate would be expected to attend the Inverurie Area Office for a minimum of 3 days per week. If you have specific questions about the role you are applying for, please contact us. Security checks Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions). You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide. Equality statement We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them. Further information Find out more about our organisation, what we offer staff members and how to apply on our Careers Website. Read our Candidate Guide for further information on our recruitment and application processes.