Netomnia – Maintenance Engineer – Carlisle
Location
Carlisle, England, United Kingdom
Salary
£36,000 - £38,000 per year with a target bonus of 20% and extra pay for one additional Saturday per month, bringing on‑target earnings up to £44,000 per year.
Job Purpose
Reporting to the Service Delivery Field Manager, the Maintenance Engineer provides first‑time customer service, resolving network issues, installing/replacing CBTs, splicing fiber, and performing minor civil works. The role supports installation and service engineers as sweeper support.
Key Responsibilities
* Perform network maintenance and sweeper support, including occasional installations and pre‑pulls.
* Manage issued tools and assigned vehicle in accordance with vehicle policy.
* Complete service work within the agreed SLA of 24 hours.
* Follow procedures to splice fiber and test at multiple points.
* Install fiber cable and CBTs to meet Openreach and Netomnia specifications.
* Fault‑find and back‑trace outages to the exchange using OTDR.
* Carry out minor civil works on customer boundary, including blockage clearance.
* Maintain H&S compliance and high standard of splicing within Netomnia's fiber network.
* Work independently and as part of a team to achieve targets and KPIs.
Skills, Knowledge and Expertise
* Experience on the Openreach network or similar.
* Risk assessment and hazard identification skills with strong health and safety focus.
* Proven networking engineering experience.
* Organisational and communication skills.
* Physical fitness for manual handling.
* Teamworking with a customer‑service attitude.
* Proactive approach to improving efficiencies.
Qualifications
* Full UK driving licence, minimum 12 months.
* SA001, SA002, S7, S8, SA051c.
* IPAF 1b.
* NRSWA unit 2 (minimum).
* Splicing and testing competency.
* SMART AWARDS preferred.
* Telecommunications experience or transferable skills.
Benefits
* 25 days holiday plus bank holidays.
* Extra day off for birthday.
* State pension scheme to match 8% of contribution.
* Phone allowance.
* Health care cash plan.
* Cycling to work.
* PPE and uniform supplied.
* IT equipment supplied.
* Discounted gym membership.
* Retail offers and discounts.
* Company events and free broadband.
* Life assurance covering 4× salary.
* £500 colleague referral bonus.
* Continuous development and long‑term career prospects.
Application Process
Apply via our Careers Site or job boards. We will screen applications against essential criteria and contact shortlisted candidates within 2–3 days. If you have not heard from us, you may reach us at recruitment@substantial.group.
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