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Digital & AI Support Apprentice
, Apply From: 07/07/2025
Learning Provider
Delivered by QA LIMITED
Employer
HIPPO VEHICLE SOLUTIONS LIMITED
Vacancy Description
* Respond to helpdesk queries using ticketing systems.
* Diagnose and resolve digital issues for internal and external stakeholders
* Maintain professional communication and represent the organisation's digital brand
* Support team productivity by promoting effective use of Microsoft 365 and Copilot
* Help users manage and collaborate on digital files, data, and templates
* Provide guidance on using digital tools across business functions.
* Assist in the support, integration and documentation of SaaS and applications
* Contribute to sustainability and transformation initiatives using digital tools
* Help ensure secure data storage, backup, and compliance with handling procedures
* Support risk mitigation related to data loss and assist with system optimisation
* Use data to help inform decisions and improve business performance
* Deliver basic training and digital tool coaching to colleagues and stakeholders
* Promote continuous learning and support digital upskilling across departments
* Advocate for AI literacy by helping teams adopt and use generative AI tools
* Stay informed on emerging technologies and contribute to innovation initiatives
Key Details
Vacancy Title
Digital & AI Support Apprentice
Employer Description
Hippo Vehicle Solutions are leaders in the motor industry. Set-up in Lancashire in 1906, they have been trading in the area since. With decades of experience, they are a car finance company that has gained a firm reputation for fairness, value and customer service. As a result, they are one of the fastest growing car finance companies in the UK, an award-winning national company with sites across the UK.
Vacancy Location
Trident Park Trident Way Blackburn BB1 3NU
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000329873
Key Dates
Apply From
07/07/2025
Closing Date For Applications
2025-07-31 23:59:59
Interview Begin From
Possible Start Date
2025-08-07 00:00:00
Training
Training to be Provided
This programme brings together AI, Microsoft Copilot and broader digital skills to provide support and advice to users across a wide range of business software and Generative AI applications, enhancing digital transformation and increasing AI literacy across your organisation.
* Accelerate AI adoption
* Streamline productivity
* Champion innovation
The AI & Digital Support programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, well-being, and readiness for assessments.
Apprentices will learn to use a variety of tools and technologies, including:
* Microsoft 365
* Microsoft Copilot
* SaaS (Software as a Service) applications
Learning Provider
QA LIMITED
Skills Required
Communication skillsProblem solving skillsAnalytical skillsTeam working
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