Receptionist - 9.00am - 2.00pm Mon-Fri - Hedge End Main Duties Greet and Welcome Visitors: Warmly greet visitors, clients, and employees, and direct them to the appropriate person or department. Manage Front Desk: Ensure the reception area is clean, organized, and presentable at all times. Answer and Direct Calls: Professionally answer, screen, and forward incoming phone calls. Handle Correspondence: Manage incoming and outgoing mail, emails, and packages. Visitor Management : Maintain visitor logs, issue visitor badges, and ensure security protocols are followed. Meeting Coordination: Schedule and prepare meeting rooms, including setting up AV equipment and arranging lunches and refreshments. Administrative Support: Perform general clerical duties such as photocopying, scanning, and filing. Office Supplies: Monitor and order office supplies to ensure inventory is maintained. Customer Service: Provide basic information about services, office hours, and company policies. Health and Safety: Assist with health and safety procedures, including conducting weekly fire alarm tests. Kitchen Supplies and Toiletries: Manage inventory and ordering of kitchen supplies and toiletries. Staff ID: Issue and manage staff identification badges. Calendar of Events: Maintain and update the office calendar of events. Assist with Facilities Queries: Provide support for facilities-related queries and issues. Fire Warden: Act as a fire warden, conducting regular fire drills and ensuring compliance with fire safety regulations. Raising Purchase Orders: Raise and process purchase orders for office supplies and services. Security Safe and Keys: Manage the security safe and keys, ensuring proper access and security protocols. Skills and Knowledge Minimum of 2 years' experience in a receptionist and customer facing role. Excellent communication skills (written and verbal). Works well in a team as well as independently. Strong organisational skills. Ability to prioritise workload. Keen eye for detail. Tackle ad-hoc tasks efficiently.