Key responsibilities Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated diagnosis. Clinically examine and assess patient needs from a physiological and psychological perspective, and plan clinical care accordingly. Assess, diagnose, plan, implement and evaluate interventions/ treatments for patients with complex needs. Diagnose and manage both acute and chronic conditions, integrating both drug and non-drug-based treatment methods into a management plan.
Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice. Work with patients in order to support compliance with and adherence to prescribed treatments. Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions. Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care.
Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care. Undertake vaccinations for adults, within own scope of practice, and according to local and national policies and procedures. Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment. Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating.
Maintain effective communication within the practice environment and with external stakeholders. Act as an advocate for patients and colleagues. Recognise and work within own competence and professional code of conduct as regulated by the NMC. Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures.
Prioritise, organise and manage own workload in a manner that maintains and promotes quality. Deliver care according to NICE guidelines and evidence-based care. Initiate and participate in the maintenance of quality governance systems and processes across the organisation and its activities. Evaluate patients response to health care provision and the effectiveness of care.
Support and participate in shared learning across the practice and wider organisation. Use a structure framework (e.g. root-cause analysis) to manage, review and identify learning from patient complaints, clinical incidents and near-miss events. Take responsibility for own learning and performance including participating in clinical supervision and acting as a positive role model.