Join Our Team! Crohn’s and Colitis UK are on the look out for a new HR Operations Manager! Reporting to the Head of People, you will be responsible for the day to day running of a proactive and supportive HR service, with an integral role in shaping and implementing improvements in line with the service goals, ensuring the smooth running of our HR processes, policies and procedures. About Us We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure. Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us! About You We are looking for someone who is proactive and highly organised, with great communication skills that can build relationships with all key stakeholders, both internal and external. Ensuring that all staff are trained, supported and motivated to deliver a consistent, effective and high quality service to the organisation. This role is suited to an experienced HR Manager who: Has strong knowledge of HR processes, policies and procedures as well as employment laws, regulations & best practices. Can create fair and consistent HR Policies and procedures, regularly conduct audits to identify areas of non-compliance and ensure accurate records are maintained. Can lead operational planning and budgeting. Has a forward thinking and inspirational vision for the role of HR in a charitable organisation. Has a vision for how working practices and culture can develop for the better. Has a proven commitment to the principles and practices of access in the workplace and have excellent knowledge of current issues in of EDI and can implement EDI principles and policies. Is able to successfully balance the needs of the individual (compassion) with the operational and ambitious needs of the organisation. Has experience of supporting and developing managers through change. Is CIPD qualified. Please see our Recruitment Pack for details of our full Job Description and Person Specification. Our Location We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, you will be required to attend the Hatfield office once a week and monthly directorate meetings. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory. Benefits 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days Salary Sacrifice Pension scheme Flexible working options Enhanced maternity, adoption and paternity pay 24/7 Employee Assistance Programme Wellbeing programme Interest free loan for season tickets Cycle to work scheme Free parking and secure bike locks Training and development financial support and/or study leave Performance review and development scheme