Ning Trust is seeking a motivated and enthusiastic IT Support Apprentice to join our dynamic IT Services Team. This is an excellent opportunity to develop hands‑on technical skills while supporting the technology that underpins teaching and learning across our schools.
What Youll Do
* Respond to and resolve helpdesk tickets across Trust sites, initially with guidance and progressing to independent working.
* Maintain classroom IT equipment, including projectors, interactive whiteboards, and audio systems.
* Assist with the setup and operation of audio‑visual equipment for assemblies, events, and performances.
* Support Trust‑wide network, hardware, and software maintenance and security.
* Work collaboratively with staff, pupils, and parents / carers, delivering excellent customer service.
* Contribute to a high‑quality, reliable IT service across all academies.
What Were Looking For
* Enthusiastic, motivated individual with a passion for IT.
* Excellent communication and interpersonal skills.
* Strong customer service mindset.
* Ability to prioritise tasks and work independently as skills grow.
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