Job Title: Marine Aftersales Location: Fareham Salary: £34000 This is no normal administrative position. You will be dealing with very high net worth individuals, providing a supreme level of aftercare for one of the worlds most prestigious marine brands. You should come from a prestige background and be comfortable schedule and coordinating with technical engineers and customer experience staff to provide an extremely high level of Customer Service on a global basis. Key Responsibilities Aftersales & Technical Administration Log, track, and maintain incoming support, warranty, and spare-parts requests to ensure service levels are consistently met. Prepare accurate quotations, costings, and invoices for parts, services, and technical interventions. Assist the technical team by gathering required information, compiling documentation, and ensuring that all cases are fully prepared for engineering review. Support order processing, including raising purchase order requests, managing supplier updates, and ensuring accuracy across ERP/CRM systems. Coordinate shipping, delivery, and basic customs documentation for parts and equipment. Assist in producing post-visit reports, documentation packs, and follow-up recommendations. Client Communication & Coordination Work closely with the Client Experience Coordinator to ensure clients receive clear, timely, and well-structured updates. Handle incoming calls and enquiries, ensuring they are directed appropriately and followed up promptly. Maintain accurate records of communications, updates, and progress milestones to ensure continuity and transparency. Ensure all written communication reflects the companys premium standards. Parts Processing, Logistics & Operational Support Handle end-to-end spare parts ordering, sourcing, tracking, and delivery updates. Coordinate shipping, basic customs documentation, freight bookings, and follow-up logistics Ensure parts and equipment required for support tasks or remote troubleshooting are prepared and dispatched promptly. Maintain stock awareness for frequently used items and flag replenishment needs. This is a very rare opportunity to work with a highly professional team in idyllic surroundings and is an immediately available opportunity. Marine experience is essential Job Types: Full-time, Permanent Benefits: On-site parking