Sales Training and Enablement Manager, UK
About the Role
As a member of the EMEA Delivery Commercial Training and Enablement team, you will be responsible for implementing commercial training & enablement programs for our Restaurant commercial team members across EMEA. You will partner cross-functionally with global enablement colleagues, product and tools teams, and our sales leaders to help design, develop, and deliver these training programs. You will report directly to the Head of Sales and Enablement, EMEA, and will partner very closely with EMEA enablement colleagues for both regional and country-level Commercial Leadership initiatives, as well as with global colleagues on larger initiatives.
What You'll Do
* Manage the implementation of key training enablement programs for sales and account management teams within the United Kingdom, including new hire onboarding, product and systems training, sales skill development, partner management, general go-to-market support, and other enablement tools.
* Work directly with key stakeholders across sales, account management, commercial operations, HR, product, and other teams to conduct regular training needs analysis to align on priorities and learning needs.
* Design and deliver training and documentation that support the deployment and adoption of sales productivity tools, products, processes, and other resources, including scheduling and hosting training in collaboration with the central team.
* Create and maintain learning content independently and in partnership with the central instructional design team.
* Collaborate closely with, and act as a liaison between, Sales, Marketing, Product, and Commercial Operations teams to ensure sales teams have relevant and accurate information to do their jobs.
* Adopt a learner-first approach, ensuring that your programs not only drive expected performance but also represent a good use of time and Uber resources, providing learners with the knowledge and tools they need to perform optimally.
* Define performance goals and track the impact of your programs on improved organizational outcomes.
* Respond to ad hoc content and support requests from Commercial and Commercial Operations teams, prioritizing activities accordingly.
* Establish a broad network across the organization to identify internal best practices and rapidly scale & deploy these.
What You'll Need
* 5 years of professional experience in sales, account management, or other relevant sales experience.
* Experience in sales training and/or learning & development.
* Clear communication skills: concise communicator with the ability to synthesize information quickly, highlight key takeaways, and disseminate actionable insights.
* Solid project management skills and the ability to balance attention to detail with swift execution.
* Fluency in English.
Preferred Qualifications
* Experience in coaching and developing others.
* Experience building training content for both F2F sessions and eLearning.
* Highly curious, a quick learner who thrives in a dynamic, fast-paced, globally collaborative environment.
* Ability to switch from high-level program strategy to hands-on implementation.
* Ability to create and deploy learning and enablement tools in various formats; experience with content creation tools, learning management, and sales enablement tools is a plus.
* Experience with Salesforce, Google Suite, conversation insights and revenue enablement tools.
* Experience building end-to-end enablement tools and processes based on insights and data.
* Fluency in Portuguese, Spanish, French, and/or German.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Human Resources
Industries: Internet Marketplace Platforms
Location: London, England, United Kingdom
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