Admin Support ADHD
NHS AfC: Band 3
Main area ADHDGrade NHS AfC: Band 3Contract 6 months (6 months fixed term)Hours Full time - hours per week (Monday to Friday 8am to 4pm)Job ref -CHI-9--A Site St Pauls HouseTown DerbySalary £, - £, Pro RataSalary period YearlyClosing //5 :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
We are seeking a dedicated and efficient Administrative Support Assistant to provide comprehensive administrative support to the ADHD Nurse Team. This dynamic team delivers clinical services across Derby City, Derbyshire County, and Southern Derbyshire.
The successful candidate will play a key role in ensuring the smooth operation of the service, supporting the team in delivering high-quality care to patients and families across a wide geographical area.
It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract.
Main duties of the job
Example of Main Job Duties:
1. Provide a comprehensive secretarial service to the designated team, including typing and word processing of letters, memos, minutes, reports, and other routine correspondence.
2. Ensure appointment letters are created and sent in a timely manner, and co-ordinate the nursing team’s rotas on SystemOne to reflect their individual working patterns. Accurately identify whether appointments are face-to-face or via telephone.
3. Send SMS text reminders to reduce the rate of ‘Was Not Brought’ (WNB) appointments.
4. Manage the nursing team’s time effectively by carrying out all associated administrative tasks related to cancellations, re-booking of appointments, WNBs, and urgent messages received.
5. Follow internal guidelines for processing electronic referrals from departments, ensuring completion of the correct procedures to provide clarity for both the admin and nursing teams.
6. Produce documents, charts, and tables using Microsoft Office applications such as Word, Excel, and Access, and disseminate information efficiently via email.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
The team are made up of a Senior nurse, Lead nurses, registered nurses, specialist support workers, Occupational therapist, a Physiotherapist, a psychologist and Consultant Psychiatrist.
Benefits include:
7. Commitment to flexible working where this is possible
8. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
9. Yearly appraisal and commitment to ongoing training
10. Generous NHS pension scheme
11. Good maternity, paternity and adoption benefits
12. Health service discounts and online benefits
13. Incremental pay progression
14. Free confidential employee assistance programme /7
15. Access to our LGBT+ network, BAME Network and Christian Network
16. Health and wellbeing opportunities
17. Structured learning and development opportunities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
Person specification
Experience
Essential criteria
18. Use of NHS hardware and soft ware applications like EMAS, SystemOne or Lorenzo
Caring and Compassionate
Essential criteria
19. Demonstrating a caring and compassionate approach to patients is vital.
Qualifications
Essential criteria
20. RSA typing Grade ll or equivalent qualification or demonstratable experience. Working knowledge of Microsoft packages
21. English language – GCSE Grade C or equivalent
Further details / informal visits contact
NameNina CampbellJob titleHead of Admin and OperationEmail information
Please forward any queries and I will respond as soon as I can.