We’re recruiting a Supervisor for a premium menswear boutique in Oxford. This is a great opportunity for an experienced retail Supervisor or strong Key Holder who enjoys leading by example, coaching teams to exceed targets, and delivering outstanding customer service. You’ll play a key role in driving sales, maximising KPIs, and creating a positive, high-energy store environment. The role requires flexibility across weekdays, weekends, and bank holidays. Key Responsibilities: -Coach and motivate the sales team to exceed targets and KPIs -Deliver first-class customer service and maintain a winning team culture -Support product knowledge and sales training across the team -Oversee daily store operations, administration, and compliance -Ensure adherence to Health & Safety and security procedures -Support stock management, visual standards, and operational excellence About You -Previous experience as a Supervisor or Key Holder in a retail environment -Passionate about customer service and team development -Confident coaching and improving individual KPI performance -Strong organisational skills with the ability to balance sales and service -Experience with stock management, operations, and visual merchandising What’s on Offer -Competitive salary with an excellent quarterly bonus scheme -Uniform allowance (refreshed every 6 months) -Cycle-to-work scheme, relocation support, and season ticket loans (eligibility dependent) -Fun fund for team events, socials, and incentives -Ongoing training and development, including academy training and apprenticeship opportunities Interested? If you’re a motivated retail Supervisor ready to make an impact in a new store environment, we’d love to hear from you. Please apply with your CV or contact us for more information.