As National Account Executive, you will play a key supporting role in managing Zeus UK’s largest customer, Bidfood, assisting in the delivery of strategic growth plans, excellent service, and operational execution. You will act as a conduit between internal teams and the customer’s supply chain, commercial, and depot networks, ensuring communication, responsiveness, and depot engagement.
This role is suited to someone looking to grow into account management, who thrives on detail, is customer-focused, and is excited by cross-functional coordination.
Key Responsibilities
Account Management & Customer Leadership
* Be the primary point of contact for Bidfood’s commercial, supply chain, and depot teams
* Drive customer confidence through proactive engagement, responsiveness, and ownership
* Manage the day-to-day customer management building strong relationships across Bidfood’s depot network
* Manage and build strong relationships across Bidfood’s Catering Supplies regional and national teams
* Respond to Bidfood’s queries, service challenges, and ad hoc product requests
* Support and attend national and local trade shows
Sales & Commercial Growth
* Maintain and exceed sales and margin targets
* Develop and execute tailored growth plans
* Lead category expansion bids and tenders
* Identify and activate gap and upsell opportunities
* Drive penetration of core categories
* Manage slow sellers’ strategy
* New Product Launches
* Manage new line forms, sample distribution, and product launch startegy
* Collaborate with the marketing team to deliver communication strategy
Operational & Service Excellence
* Monitor stock levels, delivery timelines, and maintain 98.5% service levels
* Lead resolution of supply chain or service disruptions
* Manage forecasts, uplifts, and depot readiness assist in coordinating new listings, product changes, and promotional rollouts
* Track and report depot-level service issues and help implement solutions
Reporting & Insight
* Track performance against KPIs and budgets
* Provide data-driven insights during reviews
* Support promotional ROI tracking and depot-level reporting
* Manage sales tracking, depot performance s, promotional uptake
* Bidview data management
* Maintain internal account folders, pricing trackers, and depot visit schedules
Sustainability & Innovation
* Act as a conduit for sustainability legislation updates and product substitutions
* Drive product and packaging innovation aligned with responsible values
* Ensure Bidfood is supported with current regulation guidance (EPR, plastic tax)
Candidate Profile
Essential:
* Account management experience in wholesale, foodservice, or FMCG
* Strong commercial and project management skills
* Comfortable navigating large, matrix-style accounts
* Highly responsive and relationship-led approach
Desirable:
* Prior experience with Bidfood or similar national wholesaler
* Knowledge of packaging, sustainability regulations, or QSR sector
Growth Opportunity
This is a springboard role into full national account management. The successful candidate will be exposed to high-level commercial strategy, account leadership, and collaborative projects across sustainability, marketing, and innovation.
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