General information
Legal entity
GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 166 countries and more than 49, 720 employees, GEODIS is ranked no. 6 in its sector across the world. In 2024, GEODIS generated €11.3 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference
Line Of Business
FREIGHT MANAGEMENT
Type of assignment
Full-time Regular
Function
Operational activities - Operational Administration
Job title
Forwarder
Position requirements and constraints (working hours…)
37.5 hours per week - Monday to Friday
Job description
Geodis Freight Forwarding supplies and combines freight services, information management and added value into integrated solutions. As part of the Geodis Group, Geodis FF United Kingdom Ltd supports Geodis' capacity to offer customers one partner to solve their supply chain challenges worldwide. It has revenues of 2 billion euro's and more than 5000 employees working in 45 countries around the world.
To ensure adherence to the CAA, TAPA & physical security regulations always.
always Ensuring compliance to Health & Safety policies. That housekeeping guidelines are maintained
That HMRC, GDP and IATA regulations are adhered to.
Objective / Purpose of the Job (describe clearly the level of responsibility and expected results)
Key Activities / Accountabilities
•Investigate/resolve all FND's
•Carry out all bond checks and action as appropriate
•Investigate/resolve all exception reporting.
•Update received item details into Next Gen
•Full understanding of the warehouse processes
•Act as the bridge between the ops and the warehouse
•Follow strict and time sensitive SOP's/KPI's to ensure compliance
•Completion of end to end forwarding activities as the individual role requires for holiday/sickness cover
•Work closely with internal and external customers
•Focus on customer service
•Use of Next Gen/MS office as requested
•Ensure invoicing, job costing, CIA, Netting and milestone are updated within the required timeframe
•Month end department compliance
•Cost control
•Assist senior forwarders, Supervisor and line manager where required
•Ensure all reports including internal and customer specific are completed within the deadline
•Resolve queries from customers and suppliers
•Ensure Best Practice models are adopted
•Remain in contact with customers and suppliers to maintain relationships
•Assist sales and management with customer development
•Maintain clean desk policy
•Operate within companies QA system
•Any other tasks as directed by their Supervisor or line manager
Applicant's profile
Essential Education and/ or Training
•Educated to GCSE/O level standard or equivalent
Preferred Experience and Knowledge
•Business related experience
•Proven customer service record and experience
•Proven operational experience
Necessary Technical / Functional Skills
•Thorough understanding of customer needs
•Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations.
•A knowledge and understanding of financials and impact on business
•A Good knowledge of IT systems and processes used in the transport sector
•Fluent in English, local language and any other languages required for smooth operation of business
Required Behavioural Competencies
•Result-oriented and driven to achieve goals and meet targets
•Problem solving skills
•Ability to read and understand an SOP
•Customer service driven
•Deep knowledge of the financial contexts the business exists within
•Profitability and result-oriented and always looking for improvement in our business processes
•Team oriented
•Quality focus.
•Flexible in approach and happy to work shifts as required including weekends
Working time (%)
100
Position place
Europe, United Kingdom, England, Manchester (City of)
Location
Manchester Office
Candidate criteria
Years of experience in similar position
Junior (1 to 5 years of experience)
Languages
English (Fluent)