At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. An exciting new opportunity has become available within our Administration team in Wirral. Working as part of an administration team with the treatment services, the post holder will provide effective administration duties across Wirral Ways Services. If you have the skills, experience and would like to work for a caring, compassionate service and with a great team of staff we would love to hear from you. The post holder will offer organisational, administrative, and clerical services to the wider team. Location: Wirral Full Time Hours: 37.5 per week Full time Salary Range: £25,077.00, pro rata for part time hours Contract Type: Fixed term for 12 months from start date * Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. About the role: Be the first point of contact within the service Provide organisational, administrative, and clerical services to the team designed to contribute towards its aims and objectives Ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary Complete effective processing of correspondence/data entry as required. Minute take at partnership and clinical meetings as required Collate, monitor, and report data/information and statistics as required Carry out photocopying as required Ensure that all admin, record-keeping, and communication within the project are maintained Support team with incoming online and professional referrals About you: Knowledge of general office procedures IT literacy including proficiency in word processing, excel spreadsheets and other MS applications Good interpersonal skills and a willingness to work flexibly as part of a team The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary Confident and effective communication skills, both verbally and in writing and solid numeric skills Excellent organisational and time management skills Able to take responsibility for your own personal development, identifying personal training needs and participating in regular supervision and appraisal Be flexible to work across operational sites as required Minute taking experience would be an advantage What we will give to you: 25 days holiday ( bank holidays) rising by 1 day every year during your first five years’ service (based on fulltime hours). Flexible working arrangements Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a Friend Scheme Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. CGL points 19 to 21 (£25,077.00 - £26,502.53) N/A - Outside London Weighting Area 8/12/2026 29/12/2025 Sharon Cooney | sharon.cooney@cgl.org.uk | 0151 556 1335 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.