Cloud Operations Engineer £30,000 to 50,000 GBP Bonus Onsite WORKING Location: Cheltenham, Gloucester, South West
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- United Kingdom Type: Permanent Cloud Operations Engineer / Lead Engineer (Multiple Roles) Location: Cheltenham (Onsite, 5 days per week) Levels: Multiple hires (junior to senior) Eligibility: UK Citizen and eligible for SC clearance Working Pattern: 24/7 shift-based operational environment Package: Competitive salary depending on experience plus shift allowance Overview We are hiring multiple Cloud Operations Engineers and Lead Engineers to join a highly secure, mission-critical cloud operations team.
The role is open to a broad range of backgrounds, including Computer Science graduates, Linux-focused infrastructure engineers, Kubernetes/platform engineers, and individuals from live service or service desk environments with strong incident management experience.
This is a hands-on operational engineering role focused on maintaining stability, availability, and performance of a complex, secure cloud platform operating at scale.
Key Responsibilities Provide frontline operational support for secure cloud infrastructure and platform users Troubleshoot and resolve critical incidents across live production systems Lead or support incident response, escalation, and coordination during shifts Operate within a 24/7 rota supporting high-priority workloads and services Follow, maintain, and improve operational runbooks and incident procedures Identify opportunities to reduce operational toil and improve service reliability Support mentoring and knowledge sharing for junior engineers (senior roles) Engage with internal stakeholders and third parties during critical incidents Technical Environment Linux (strong hands-on experience required) Kubernetes (deployment, troubleshooting, and platform support) Infrastructure as Code (Terraform or similar tools) Cloud-native networking and system troubleshooting Observability and monitoring tools APIs and integration services Secure, restricted, air-gapped cloud environments Required Experience Strong experience working with Linux-based systems in production environments Background in live service support, infrastructure operations, or platform engineering Experience troubleshooting system, application, or network-level issues Exposure xxuwjjq to Kubernetes and/or containerised environments Understanding of infrastructure, networking, and operational support principles Ability to operate in high-pressure, incident-driven environments Willingness to learn and operate within highly secure cloud architectures Desirable Experience Kubernetes administration or advanced troubleshooting experience Infrastructure as Code experience (Terraform or similar) Exposure to observability and monitoring platforms Experience working in 24/7 operational environments Prior experience coordinating shifts or leading small technical teams deep expertise in secure cloud operations, Kubernetes platforms, and large-scale infrastructure engineering.