Skills Required:
1. Team Leadership
2. Customer Service Excellence
3. Food Safety Compliance
4. Communication Skills
5. Inventory Management
6. Staff Training and Development
7. Conflict Resolution
8. Financial Reporting
9. Time Management
Assist the Manager in planning and implementing strategies to attract new customers and satisfy existing ones.
Step in as Head Waiter when required.
Coordinate communication between front of the house and back of the house staff.
Supervise kitchen and wait staff and provide assistance, as needed.
Keep detailed records of daily, weekly and monthly costs and revenues.
Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms).
Gather guests’ feedback and recommend improvements to the menus.
Evaluate employee performance and identify hiring and training needs.
Supervise and motivate staff to perform their best.
Monitor compliance with safety and hygiene regulations.
Report to the Restaurant Manager.
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