Youll take ownership of full projects or parts of large-scale programmes, ensuring delivery was to agreed parameters of quality, time and cost, ensuring appropriate governance is followed. For example, plans, risks, issues and dependencies with effective escalation where necessary, owning them until they are resolved. Youll track and manage project progress and budget, providing helpful and accurate reporting to more senior project managers and/or governance boards. Actively managing change and governance for your projects, taking all cross-project impacts into account. Youll manage team dynamics, encouraging collaboration and shared ownership throughout the team. Deal with conflict and help establish a positive team culture. Youll build and manage stakeholder relationships across internal teams and suppliers, proactively identifying risks and issues and managing these. Youll communicate consistently across internal and external stakeholders, tailoring messages to ensure that it is right for the audience and consistent with broader project/digital messaging. Youll take responsibility for your own learning and development, continuously improving knowledge and skills in principles, methods, and tools as well as coaching and mentor Associates, identifying improvements in ways of working where appropriate. We have opportunities in the following teams: Digital Debt Team (based in the Leeds and Manchester Digital hub locations) We recover debt efficiently by building & continually optimising industry leading Digital solutions that empower DWP operational teams and enablescustomers to manage and pay back any debt owing to DWP while protecting the most vulnerable. The current platform supports recoveries of 2.8 billion a year and is used by several thousand agents with a replacement platform currently in discovery. The wider Debt Programme and Projects are being delivered by multi-functional teams, in varying stages of development phases and are often complex and providing DWP with Transformationalobjectives. Digital Retirement (based in all 6 regional Digital hub locations) In Digital Retirement, we are responsible for running and transforming digital services. We ensure people over State Pension age can plan for and secure all the support they need to live a life without unnecessary hardship. Within Digital Retirement these are some of the things you will be working on include: Actively manage plans, risks, issues, dependencies and governance and assurance products for several of our service teams. Track and manage project progress including budgets, providing helpful accurate reporting to Lead Delivery Managers / Deputy Director. Work with the Lead Delivery Managers to review resourcing profiles linking to budgets and plans to ensure teams have the correct resources. Workspaces team (based in Manchester and Sheffield Digital hub locations) Our function provides the core technology that powers the Departments Digital Workplace, supporting citizen-facing services and colleagues across government. As a member of our multi-disciplinary team, the successful candidate will have the opportunity to work across six distinct products: Identity, Desktop, Assistive Technology and Projects, Workplace Computing, Mobility, and Specialist Devices. Person specification See selection process for further details. If you would like to learn more about the role, please contact natalie.selby1@dwp.gov.uk. Technical skills We'll assess you against these technical skills during the selection process: Project Management Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours. Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave. Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme. Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASRA ( Welcome to HASSRA )a first-class programme of competitions, activities and benefits for its members (subscription payable monthly). Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service. Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Womens Network, National Race Network, National Disability Network (THRIVE) and many more. Hybrid Working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Salary Information Pay for this role is from 44,447 to 46,547. Our offer to successful candidates will be based on an assessment of your skills and experience asdemonstratedat interview. Existing Civil Servants who secure a new role on lateral transfer willmaintaintheir current salary. Existing Civil Servants who gainpromotion will move to the bottom of the grade pay scale or receive a 10% increase in salary, whichever is greater. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills. Your application will consist of four parts: 1. A Personal Details application form. 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: Can demonstrate effective project controls to demonstrate the health of the projects they are responsible for and react accordingly to the information gathered. Experience of building and managing effective stakeholder relationships to shape the outcomes of a project, considering different individual needs, views, and ideas. Experience of building team dynamics and identifying ways to improve the way the team is working. Communicate in a straightforward, honest, and engaging manner, choosing appropriate styles and tools to maximise and check understanding and impact. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Project Management. This statement should be used to provide example(s) of how you meet the criterion below: Can demonstrate they have taken full responsibility for the delivery and facilitation of a number of different digital projects end-to- end, including managing the team, management of risks, plans, resources and governance(typically with direct business impact and firm deadlines). Further details around what this will entail are listed on the application form. Ensure that all examples provided in your statements are taken directly from your own experience and that you describe the examples in your own words. If you choose to use gen-AI to support your statements, you must follow the guidelines outlined in the Artificial intelligence and recruitment guide. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form. Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered. If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. Stage 2: Interview If youre successful at the sift stage, youll be invited to a video interview via Microsoft Teams. During the interview, youll be assessed against the experience criteria listed under both the essential and technical skill. Interviews will take place from late March 2026. Interview dates to be confirmed. Further Information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Natalie Selby Email : natalie.selby1@dwp.gov.uk Recruitment team Email : digitalrecruitment.grs@cabinetoffice.gov.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/. Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview Opens in new window (pdf, 635kB)