About The Role
Hybrid working – Flexible base location across our 13 offices.
We are looking for a confident L&D professional with at least 5 years+ of experience within an L&D function in a design/delivery role. Proficient in all areas of the learning cycle, you should be an excellent communicator with a passion for learning and a proven track record in a professional services environment. You should be capable of managing stakeholder relationships and have an in depth knowledge of how to develop innovative and insightful learning content.
You will be responsible for providing development opportunities in line with our learning framework across a range of skill areas. Your focus will primarily be our lawyers from paralegal level through to senior associate, in addition to supporting our support and administrative functions with their bespoke development needs. You will also manage and expand the utilisation of our Learning Management System and be responsible for designing and delivering blended learning solutions and bespoke eLearning packages.
Reporting to the Learning & Development Manager, this position operates on a hybrid basis, combining remote working with time spent in any one of our 13 offices. Travel will be required to meet the needs of the business. You will also line‑manage the L&D Coordinator and chair the Learning Leads working group, bringing together learning champions from across the business to share learning updates and training needs.
Key Responsibilities
* Design and deliver generic legal skills training such as time recording, drafting and research skills.
* Create engaging learning products, workshops, materials and e‑learning content for key personal development areas.
* Manage all requests for external legal training, including attendance at conferences or events in the pursuit of legal/professional development.
* Collaborate with Heads of Teams and Learning Leads to identify training needs and curate and provide a range of learning resources that meet those needs.
* Identify and collaborate with other business sponsors, subject matter experts, and external partners to drive relevant and effective learning solutions throughout the business.
* Ensure the value of the firm’s investment in knowledge management, MBL and library resources can be optimised and best meet the needs of users, leveraging supplier and account managers.
* Make resources accessible via the Learning Management System (LMS) and align them to career and learning pathways.
* Manage and source external providers, ensuring partnerships with external vendors are optimised and measured for impact and commercial value.
* Recommend and implement iterative improvements to existing courses and programmes.
About You
* Thorough and demonstrable knowledge of all aspects of the learning cycle, ideally supported by a Level 5 (or above) qualification in CIPD L&D, TAP or similar.
* Experienced in designing and delivering blended learning solutions, using a range of delivery vehicles and techniques.
* Excellent IT skills including Outlook, Word, PowerPoint and Excel – prior use of LMS is essential.
* Experienced in using eLearning packages for the design and development of digital resources such as Articulate, Captivate, Vyond or Canva.
* Previous law firm experience desirable; professional services experience at a minimum.
* Strong project management skills and a proven track record in designing and delivering learning events ranging from small cohorts to team away days and conferences.
* Ability to work on own initiative and as a team member, maintaining a professional positive attitude at all times.
* Ability to seek out and engage business sponsors, subject matter experts to validate and support learning initiatives.
* Ability to work collaboratively to create material that is memorable and engaging.
* Effective stakeholder management.
* Commercial focus required of a legal setting, mindful of the sector’s context and importance of proportionality and appropriate learning vehicle to meet the objective.
* Excellent communication skills, both verbal and written.
* Excellent organisational skills and attention to detail with written content, including copy and proofing.
* Flexible and adaptable – solutions focused when faced with changing priorities.
Benefits
* 28 days annual leave (plus public holidays)
* Bonus scheme
* Life Assurance
* Scottish Widows Pension Scheme
* 1/3 gym membership contribution
* Electric vehicle scheme
* Happy People/Perks at Work benefits portal
* Cycle to Work scheme
* Flu vaccinations
Equal Opportunities
HCR is an equal opportunities employer. We celebrate diversity, welcome an inclusive workforce and are an armed forces‑friendly organisation.
Please submit your CV if you feel this opportunity is of interest. If you need any adjustments to the recruitment process, let us know at any stage.
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