Technical Team Leader Outskirts of Ipswich £35-45k CloudScope is working with a well-established IT solutions provider on the outskirts of Ipswich to recruit a Technical Services Manager. This is a pivotal role for an experienced technical leader who thrives in a fast-paced, service-focused environment and enjoys a blend of team leadership and hands-on technical work. About the Role The Technical Services Manager will take responsibility for the day-to-day management of the technical operations team, ensuring a high standard of service delivery across all client accounts. You will oversee technical workflows, manage priorities, and drive a culture of quality and accountability within the department. This position involves both strategic oversight and practical involvement in areas such as systems administration, infrastructure support, and preventative maintenance. You’ll play a key part in ensuring systems run smoothly, issues are resolved efficiently, and clients receive outstanding support. Key Responsibilities * Lead, motivate, and develop a team of technical specialists, ensuring consistent performance and professional growth. * Oversee helpdesk operations, managing workloads and ensuring timely resolution of support tickets. * Maintain and optimise IT systems across Microsoft 365, servers, networking, and endpoint devices. * Conduct system monitoring and ensure preventative maintenance measure...