Junior Account Manager and Admin Support Hours : Mon-Fri 08:30-17:30 (1 in 6 weeks 08:00-17:00 ) Salary £12.25 per hour Job Summary The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency. Key Responsibilities Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person Assist vendors with onboarding, account setup, and understanding auction policies and procedures Coordinate vehicle submissions, listings, and auction schedules Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes Maintain strong, professional relationships with vendors to ensure repeat business Administrative Duties Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports) Enter and maintain accurate data in auction management systems Support pre-auction and post-auction administrative tasks, including reporting and reconciliation Ensure compliance with company policies, legal requirements, and industry regulations Organize and maintain digital and physical filing systems Operations Support Assist auction operations staff with vehicle flow, lot management, and vendor coordination Monitor auction activity and support issue resolution during live or online auctions Communicate auction results to vendors in a timely and professional manner Qualifications & Skills Previous experience in administrative support, customer service environments preferred Strong organizational and time-management skills Excellent written and verbal communication abilities Proficiency in Microsoft Office and database systems High attention to detail and accuracy Ability to multitask and work in a fast-paced environment Professional, customer-focused attitude Work Environment Office and auction-lot environment May require occasional extended hours on auction days Interaction with vendors, buyers, and internal teams Opportunities for growth within the auction company Essential : Must have driving licence and own transport