Job Opportunity: Administrator/Carer in Domiciliary Care
About Us: At Hearts at Home Care, we are dedicated to providing high-quality care to our service users in the community. Our team is committed to ensuring that our clients receive the best support possible while fostering a positive and motivating work environment for our staff. We are currently seeking a motivated and detail-oriented Administrator/Carer to join our team and support our operations in the domiciliary care industry.
Role Overview:
As an Administrator, you will play a crucial role in the day-to-day operations of our domiciliary care service, ensuring that all administrative tasks are handled efficiently and effectively. A background in a care office would be beneficial, and this position will also involve caring duties as required, allowing you to make a direct impact on our service users' lives.
Key Responsibilities:
* Allocate daily tasks such as typing care plans, assessments, spot checks, and other correspondence
* Collect new staff background checks
* Manage the Facebook page and other social media
* Serve as the first point of contact for phone calls and visitors
* Coordinate training with the Training Manager
* Collaborate with the Management Team to ensure smooth operations
* Type competencies, spot checks, assessments, and other correspondence
* Assist with phone operations and log calls in the system
* Conduct various audits
* Ensure compliance with CQC legislation
* Support managers with administrative duties as required
* Perform general administration tasks, including typing and documentation
* Manage the holiday board and other administrative tasks as needed
Qualifications and Skills:
* Experience in an administrative role, preferably within the care or healthcare sector
* Strong organizational skills and attention to detail
* Excellent written and spoken communication and interpersonal skills
* Proficiency in Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, Teams, To Do); Adobe skills are a plus
* Ability to work independently and collaboratively as part of a team
* Proactive and positive attitude towards problem-solving
* Confident and compassionate nature with a desire to support both service users and staff
How to Apply:
If you are passionate about making a difference in the lives of others and have the skills and experience to thrive in this role, we'd love to hear from you Please submit your CV.
Location: You will be based in Fordingbridge.
At Hearts at Home Care, we are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that we are unable to offer sponsorships at this time.
Job Types: Full-time, Permanent
Pay: £24,000.00-£26,500.00 per year
Benefits:
* Company events
* Company pension
* Sick pay
Experience:
* Home care: 1 year (preferred)
* Administrative: 1 year (preferred)
Licence/Certification:
* driver license (preferred)
Work Location: In person