As a Volunteer Administrator you will play a key role is supporting the service, ensuring all communication between staff, service uses and partner agencies runs smoothly, this includes answering calls and directing enquires. You will be a valued member of the administration team supporting them in various administrative roles including, booking appointments, sending letters and general office duties such as photocopying, filing and scanning. On-the-job training will be provided – all you need is an organised approach and a willingness to learn. General terms of reference: In carrying out the above duties the post holder will: To help Change Grow Live fulfil its role in offering the best service to our clients. To perform your volunteering role to the best of your ability. To follow the Change Grow Live’s procedures and standards, including health and safety and equal opportunities, in relation to our staff, volunteers and clients. To maintain the confidential information of Change Grow Live and of our clients; adhering to Change Grow Live’s policies and procedures To meet the time commitments and standards which have been mutually agreed and to give reasonable notice so other arrangements can be made when this is not possible. 2/5/2025 Rich Duggan | rich.duggan@cgl.org.uk | 07890066946 Please note that we require you to be 18 years of age or older to be considered for this volunteering role. This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.