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General services manager catering and hospitality

Clewer
Sodexo
Service manager
Posted: 10 October
Offer description

Overview

General Services Manager - Catering & Hospitality at Eton College, in partnership with Sodexo. Lead central dining and hospitality operations for a year-round boarding environment, supervising a team of over 50 staff to deliver high-quality service for 750+ boarders and staff.


Key Responsibilities

* Lead, manage, and develop catering and hospitality services across Eton College, ensuring impeccable standards of quality, presentation, and compliance.
* Act as the central point of contact for the client, fostering strong, transparent, and collaborative relationships at all levels of the College.
* Deliver robust financial performance, including annual budget preparation, monthly reporting, cost control, and identifying efficiencies.
* Oversee planning and execution of daily catering services, high-profile functions, formal dinners, and external events.
* Ensure effective people management, including recruitment, training, engagement, and succession planning.
* Promote a culture of safety, compliance, safeguarding, and regulatory adherence to health, allergen, and food hygiene standards.
* Champion innovation and continuous improvement in catering services, incorporating student feedback to enhance the dining experience.
* Collaborate with the Executive Chef and hospitality leaders to offer a relevant and inspiring food concept that balances tradition with modern expectations.


About You

We are seeking a confident, professional leader with:

* Significant experience managing large-scale catering and hospitality operations, ideally in independent/boarding schools, hotels, or contract catering.
* Operational excellence with strong communication, planning, and organisational skills.
* Ability to engage with people at all levels, from pupils and staff to senior leaders and external stakeholders.
* Financial acumen including budget management, cost control, forecasting, and commercial awareness.
* Evidence of effective people management, motivating and leading multi-disciplinary teams.
* Attention to detail with the ability to deliver high-profile events to exacting standards.
* Knowledge of contract or group catering is advantageous.
* Understanding of the culture, protocols, and hierarchy of independent schools is advantageous.


What We Offer

Joining Sodexo at Eton College offers a supportive, purpose-driven environment with opportunities for growth and impact.


Benefits

* Unlimited access to mental health and wellbeing support.
* Employee Assistance Programme for legal, financial, and personal support.
* Wellbeing app with rewards, 24/7 virtual GP, and lifestyle services.
* Sodexo Discounts Scheme for colleagues, friends, and family.
* Financial wellbeing support via Salary Finance Platform.
* Membership of the Sodexo Retirement Plan.
* Learning and development opportunities to support career growth.
* Cycle to Work Scheme and volunteering opportunities.
* Flexible and dynamic working environment.
* Competitive compensation, full training, and protective uniform provided.


Package

* Salary £60,000 – £65,000 per annum plus an attractive benefits package.
* Opportunities for professional growth within Sodexo and Eton College.
* Leadership role in delivering essential services that underpin daily life at the College.

Applications are welcomed from all backgrounds. Experience in independent schools is advantageous, but the primary requirement is leadership, operational expertise, and meticulous attention to detail to excel in this setting. Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles will require screening appropriate to the post, including checks with past employers and the Disclosure & Barring Service (UK) and/or Disclosure Scotland (Scotland).

Note: Sodexo reserves the right to close this advert early if a high number of applications are received.

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