Job Title: Voluntary, Charity, Social Enterprise (VCSE) & Community Development Assistant Base of Work: Hybrid typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home Hours: Part time 28 hours per week but we will consider reduced hours (e.g. 25 per week). Salary: £25,225 per annum (£20,180 pro rata) Contract: Permanent Enjoy a varied administrative role where no two days are the same? Are you organised, versatile and care about making a difference locally? Would you like to support Buckinghamshire’s communities, charities and voluntary groups to be strong and resilient? About the Charity: We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire. We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community. About you Enthusiastic, committed and customer focused; you will be an experienced administrator with a flexible approach, and relish variety in your work. You will like connecting with different people whether that be individuals, volunteers or those working with charities and community groups. As one our first points of contact for Community Impact Bucks you will be able to demonstrate a respectful, inclusive and non-judgmental approach. Key responsibilities Key tasks include: Provide administrative support across digital platforms to the VCSE and Community Development team. Provide first point of contact for enquiries and referrals to our projects and services, including Volunteer Bucks, Transport Hub and our Handy Helper Service. Recording and collating monitoring information using online tools (e.g. SmartSurvey). Providing comprehensive support with our CRM system (Salesforce). Creating/editing online forms, and other materials. Key requirements Experience of administrative support and customer service A multi-tasker who is able to prioritise tasks, plan ahead, be resourceful and use own initiative. Able to communicate effectively and with people from a variety of backgrounds in writing and face to face. Respectful of confidentiality, with a high level of emotional intelligence. A team player with a positive, solution-focused approach Excellent attention to detail and accuracy. Competent user of Microsoft Office Word, Excel, PowerPoint, MS Teams, and Outlook. Knowledge of software such as SharePoint, Eventbrite, Zoom or have a willingness to learn. Confident working with data and creating spreadsheets. Able to work outside normal office hours on occasion. Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information, please download the Job Description and Person Specification at the bottom of this ad, or vist our website - Community Impact Bucks. To apply, please send a CV with a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Thursday 19th June 2025. Interviews will take place in person at our office in Weston Turville.