Full job description At M&D Care, people are at the heart of everything we dothose we support and those who make our work possible. The Marketing Assistant will provide comprehensive administrative and creative support to the marketing department. This role is ideal for an organised, proactive individual who enjoys coordinating content, supporting internal communications, and contributing to marketing and engagement initiatives across the organisation. You will be based at our brand new Carmarthen office, easily commutable from Swansea, and part of a collaborative team where knowledge is shared and career growth is encouraged. Role and Responsibilities Administrative & Coordination Support Perform general administrative duties to support the marketing department. Maintain and update marketing databases, including Monday (Project Management Application) and mailing lists. Monitor stock levels of marketing merchandise and ensure timely reordering. Arrange digital gift cards and certificates for staff recognition. Content & Communications Collect, organise and catalogue photos and videos from services. Ensure all consent forms are completed, signed and stored correctly. Communicate with Service Managers and teams to gather stories, updates and outcomes for internal communications. Assist in creating content for social media posts, newsletters, website updates and promotional materials. Update marketing collateral such as presentations, brochures and flyers. Support updates for internal TV screens including celebratory posts, recognition and vacancies. Coordinate recognition of key national days across internal and external channels. Social Media & Digital Marketing Support management of company social media accounts including scheduling and engagement monitoring. Assist in generating reports on website analytics and social media metrics. Awards, Events & Campaign Support Collate award nominations from Service and Area Managers for external awards, ensuring complete and timely submissions. Support marketing and internal events including venue booking, logistics coordination and award ceremonies. Research & Insights Conduct market research to identify trends, sector insights and competitor activity. Essentials Administrative & Coordination Support Perform general administrative duties to support the marketing department. Maintain and update marketing databases, including Monday (Project Management Application) and mailing lists. Monitor stock levels of marketing merchandise and ensure timely reordering. Arrange digital gift cards and certificates for staff recognition. Content & Communications Collect, organise and catalogue photos and videos from services. Ensure all consent forms are completed, signed and stored correctly. Communicate with Service Managers and teams to gather stories, updates and outcomes for internal communications. Assist in creating content for social media posts, newsletters, website updates and promotional materials. Update marketing collateral such as presentations, brochures and flyers. Support updates for internal TV screens including celebratory posts, recognition and vacancies. Coordinate recognition of key national days across internal and external channels. Social Media & Digital Marketing Support management of company social media accounts including scheduling and engagement monitoring. Assist in generating reports on website analytics and social media metrics. Awards, Events & Campaign Support Collate award nominations from Service and Area Managers for external awards, ensuring complete and timely submissions. Support marketing and internal events including venue booking, logistics coordination and award ceremonies. Research & Insights Conduct market research to identify trends, sector insights and competitor activity. Experience Previous experience in marketing, social media or administrative support (desirable but not essential). Experience coordinating content or supporting communications activities is beneficial. Desirable: Experience using design or marketing platforms such as Canva, Adobe Creative Suite or Mailchimp. Knowledge of social media scheduling and analytics tools. Creative mindset with eagerness to contribute ideas. Proactive, flexible and self motivated approach to work. Strong team player with excellent interpersonal skills. This is a fantastic opportunity to join a growing team in a busy, supportive and progressive department. There are opportunities for development and career progression. At M&D Care, were committed to inclusion, continuous improvement, and supporting our staff to thrive. If you are ready to make a meaningful impact, wed love to hear from you.