Job Description
We are seeking a Service Business Development Manager to drive growth across our service and aftermarket portfolio within the UK. The role focuses on developing new business opportunities, expanding service penetration within existing accounts, and building long-term customer relationships that maximise lifecycle value.
This position plays a key role in supporting revenue growth through service solutions including installations, maintenance, repairs, retrofits, upgrades, and long-term service agreements.
Regular travel within the UK is required
Responsibilities
Identify, develop, and convert service and aftermarket opportunities across existing and new customer accounts
Promote service offerings aligned to customer operational and lifecycle needs
Build and maintain strong relationships with customer stakeholders (operations, maintenance, engineering, procurement)
Act as the primary commercial contact for service-related enquiries and opportunities
Identify new projects and business opportunities
Develop and maintain a robust service sales pipeline
Work closely with service operations, engineering, and supply chain teams to deliver solutions
Achieve service order intake, revenue, and margin targets
Provide customer and market feedback to support service offering development
Support the development and rollout of new service products and value propositions Requirements
Proven business development experience in a service or aftermarket environment
Background in an industrial or engineering sector (e.g., wastewater or similar industries)
Experience selling or working with service offerings (installation, repairs, service packages)
Strong communication skills and commercial awareness
Around ~5 years of experience, able to hit the ground running What We Offer
Private Medical Insurance
Employee Assistance Programme (EAP)
Pension Plan
Income Protection
Life Assurance
Health: Dental Insurance, Healthcare Cash Plan
Protection: Partner Life Assurance, Critical Illness Cover
Lifestyle: Retail Vouchers, Gym Membership, Cycle to Work Scheme, Travel InsuranceAbout Us
About the Team