Our client a highly successful broker based in the Hertfordshire. They offer a fantastic array of services to their clients and pride themselves on knowing their industries inside out. Due to a retirement, they are now looking for a new member of the team to grow their general insurance. We are seeking an Insurance Account Handler to join the organisation. This is a hybrid role with monthly meetings in Hertfordshire This is a full-time permanent post, attracting a salary of between £28,000-£35,000 per annum, depending on experience and background. The Role The purpose of the role is to manage a book of existing insurance business. * Processing of and negotiating with clients and underwriters on new business and renewals * Issuing of relevant documentation, ensuring it is accurate and compliant * Assisting in the handling of claims * Supporting the Account Executives * Providing exceptional service to customers and building strong, long-term relationships The successful candidate must have: * One year of experience in Commercial insurance * Excellent administrative skills and background * Excellent customer service skills * Proven track record of retention * Passion for customer services and professionalism * Excellent communication skills * Knowledge of FCA, DPA etc. In return you can expect a fun working environment, competitive package and future career opportunit...