IT & Communications Deputy Lead
Join us at The Tanera Project, a Scottish charity launching in 2026 with a mission to build resilience among public service professionals through world-class respite breaks, volunteering opportunities, and initiatives that champion rural regeneration and environmental restoration.
About the Role
We’re looking for an IT & Communications Deputy Lead to help maintain and develop our digital infrastructure across multiple sites. This is a hands-on role where you’ll support networks, cloud systems, AV, telephony, and user services, ensuring reliable and secure IT operations. The role assists with day-to-day operations, routine maintenance, installations, troubleshooting and documentation, ensuring reliable and secure IT services across all sites.
Core Responsibilities to include but not be limited to:
* Maintain and develop IT and communications infrastructure, including networks and cloud systems.
* Provide first and second-line support to staff and guests.
* Assist with installations and routine maintenance of networking, Wi-Fi, VOIP, CCTV, and AV systems.
* Help administer Microsoft 365, device management, and basic cybersecurity controls.
* Keep documentation and asset records up to date.
* Contribute to IT aspects of refurbishment and infrastructure projects.
* Promote good digital security practices.
* Deputise for the IT & Communications Lead when required.
Person Specification
* Practical experience in IT support, networking, or systems administration.
* Strong knowledge of Microsoft 365 and device management.
* Basic networking understanding (routing, switching, Wi-Fi) and eagerness to learn more.
* Hands-on approach with confidence installing equipment and hardware.
* Excellent troubleshooting and communication skills.
* Organised and detail-oriented.
Desirable Skills and Qualifications:
Experience with fibre, VOIP, CCTV, AV systems, cybersecurity principles and endpoint protection tools, experience in remote, muti-site and estate-based environments and technical certifications (CompTIA, Microsoft, Cisco) or willingness to undertake them.
Why Join Us?
You’ll play a key role in ensuring our IT systems are robust and reliable, supporting a unique and dynamic environment. We offer a competitive salary, opportunities for professional development, and the chance to work on exciting projects.
Salary and Benefits:
* £55,000 per annum
* Company Pension Scheme
* Employee healthcare scheme
* Training and Development opportunities
* Generous annual leave entitlement
* Discretionary annual bonus
* Staff Accommodation Available
* Flexible Shift Patterns may be available