Agency management operations

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We drive responsible growth and deliver for our clients, teammates, communities and shareholders every day.

Location Overview

Bromley, London – a bustling office with easy commuting routes and central London only 15 minutes away by train.

The Team

An established team of eight based in Bromley, collaborating daily with Booking and Servicing & Ops teams. The Agency Management Team is core to our Syndicated & Corporate Lending Operations.

Role Description

Responsible for preparing and reviewing documentation in accordance with bank policies to facilitate closings with clients. Handles routine to complex documentation and interfaces with vendors, legal counsel, line partners, and clients to ensure world‑class accuracy.

Responsibilities

• Manage your own portfolio of agency deals.
• Support the Regional Ops Head and team lead as a senior member.
• Resolve complex problems and execute transactions on a day‑to‑day basis.
• Review all credit agreements where we are agent in line with the Bank’s risk appetite and LMA agency provisions.
• Work under tight deadlines.
• Build influential relationships with key leaders across the enterprise and industry.
• Ensure communication and compliance with regulatory requirements.
• Liaise between lines of business, with a focus on Leverage Finance partners and debt trading.
• Act as the first point of contact for clients and lenders.

Qualifications &Skills

• Coordinate with multiple stakeholders and manage conflicting priorities.
• Manage timelines, exercise sound judgment, and identify escalation points.
• Experience in agency management and/or documents in the syndication loan market.
• Previous project or deal coordinator experience.
• Experience liaising with internal partners up to executive level.
• Loan IQ experience is an advantage.
• Attention to detail, customer focus, data collection, due diligence, prioritization, adaptability, business acumen, oral and written communications, research.

Benefits

Private healthcare, annual health screen, competitive pension plan, life assurance, group income protection, 26‑week paid maternity leave, 16‑week paid paternity leave, inclusive family leave, 20 days of backup childcare or adult care, flexible benefits options, wellbeing account, travel insurance, critical illness cover, cycle‑to‑work scheme, free counselling via the Employee Assistance Program, virtual GP services, charitable donation matching, arts & culture membership, volunteer opportunities.

Equal Opportunity Statement

Bank of America is an equal opportunities employer and ensures no applicant receives less favourable treatment on the basis of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio‑economic background, responsibility for dependants or physical or mental disability. We encourage candidates to inform us of any adjustment requirements.