We are seeking an Inbound Sales Advisor to work from home for a leading UK telecommunications company. This role involves handling inbound customer calls, focusing on contract retentions, upselling additional products and services, and engaging with new customers.
Key Details:
* Starting salary of £25,480 with uncapped bonus potential
* Remote work arrangement
* Rotational shifts, 40 hours per week, between Monday to Sunday, with varied hours
Responsibilities:
* Manage inbound calls from customers nearing the end of their contracts
* Assist with customer retention and sales of additional products
* Support new customer onboarding
Benefits:
* Comprehensive training
* Career development opportunities via Concentrix University
* Discounts on mobile plans, broadband, TV, and family & friends deals
Requirements:
* Minimum 6 months experience in customer service
* Sales experience is advantageous
* Clean criminal and credit records
* Ability to provide references from recent employment
* Proficient with computers and multitasking across multiple systems
* Team player with good communication skills
Join us and be part of a diverse, inclusive team committed to excellence. Concentrix is an equal opportunity employer and welcomes applicants from all backgrounds. Applicants must be eligible to work in the UK.
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