Job Opportunity: Endoscopy Administration Support
An exciting opportunity has arisen as part of the expansion of the Endoscopy service within South Tees Hospitals NHS Foundation Trust. We are opening a new Endoscopy Unit at our Friarage site, with refurbishment ongoing at James Cook Site. Join our growing Endoscopy Administration team to support the development of this vital service.
Location: James Cook Hospital, Middlesbrough
As a key member of our team, you will be at the start of our patients' journey, working closely with Endoscopists and nursing staff to deliver an outstanding patient experience. We value excellent interpersonal skills to ensure our patients are at the heart of our service.
We seek meticulous and organized individuals capable of managing their workload independently. Your role will involve direct communication with patients to meet their needs, embodying the Trust's values of Respect, Support, and Care, both towards patients and colleagues.
The successful candidate will support the smooth daily operation of the busy Endoscopy Service, assisting with administrative tasks related to patient referrals, appointments, and support functions such as interpreters. You will also help coordinate urgent responses for suspected cancer referrals, reschedule appointments as needed, and escalate patient queries to clinical teams to ensure timely communication.
This post will close once sufficient applications are received.
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff, including sessions on
* Your Leadership Impact
* Service Improvement for Beginners
. After completion, further leadership and development opportunities are available through our in-house courses and programmes.
For further information or informal visits, please contact:
* Name: Laura Bothwell
* Job Title: Gastro Resource Coordinator
* Email: laura.bothwell@nhs.net
* Telephone: 01642 850850
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