Level 3 Business Administration Apprenticeship – Dynamic Technology Group About the employer: At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship. Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives. Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business Key Details Salary: £8 p/h increasing to National Minimum Wage after 12 months Working hours: Monday to Friday, 9:30am till 4:30pm (30 hours per week) Location: Dynamic Technology Group, 3 Oswin Road, Leicester, LE3 1HR. Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote). Training Provider: LMP Education (rated 1st best UK training provider) Apprenticeship Overview: This is an amazing opportunity for an apprentice to join our team and grow within the business after completing their apprenticeship. Maintaining relationships with both prospects, customers, and partners via telephone Assist in our social media and marketing apps to help increase company presence Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients. Keep our CRM up to date with client information. Customer service research to understand levels of satisfaction and perceptions of the company, its products and services. Manage communications via post, e-mail, and telephone. To support sales team with arranging calendar meetings, company introductions and equipment preparation. Help support reporting with our team. Assisting management with their tasks, provide note taking etc. Desired skills & Personal qualities: Good IT, Literacy and Numeracy skills Organisational and problem solving skills Verbal communication skills – ability to deal with people in person and on the telephone Ability to apply set procedures Accurate and thorough approach Comfortable working to agreed objectives Ability to work without supervision Qualifications Requirements: GCSE or equivalent (Functional Skills) English (Grade 4) – essential GCSE or equivalent (Functional Skills) Maths (Grade 4) – essential Next steps & Pre-employment checks: If you meet the eligibility criteria, the LMP Education Recruitment team will contact you to discuss your application further. Please note: A successful offer of employment will require DBS checks and references as part of your enrolment. LMP-ADMIN